Privacy policy

Who we are

Wiisichong Importation operates this site and related ordering and import services. If you have questions about this policy or your data, contact us at hello@wiisichongimportation.shop or by phone at +233 55 486 2122 (Tumu, Upper West Region · Serving customers nationwide).

Information we collect

Wiisichong Importation may collect and process the following when you use our services:

• Contact and account details — for example name, email address, and phone number when you register, place an order, submit a sourcing request, or message us.
• Order and payment information — including items purchased, delivery preferences, and transaction references. Online payments may be processed by our payment partners (such as Paystack); we do not store your full card details on our servers.
• Technical and usage data — such as IP address, browser type, and pages viewed, to keep the site secure and to understand how visitors use our pages.

How we use your information

Wiisichong Importation uses personal information to:

• Process and fulfil orders, sourcing requests, and customer support.
• Communicate with you about your order status, logistics, or account.
• Meet legal, accounting, and regulatory obligations where applicable.
• Improve our website and services, including fraud prevention and security.

Marketing and analytics

Where configured, we may use cookies or similar technologies and third-party pixels to measure advertising performance. You can control cookies through your browser settings.

Sharing of information

Wiisichong Importation shares information with service providers as needed to run our business — for example payment processors, logistics partners, and hosting providers. We do not sell your personal information.

Retention

Wiisichong Importation keeps personal information only as long as needed for the purposes above, including order records, customer support history, and legal retention periods.

Your choices

You may request access to or correction of your personal data, or ask questions about this policy, by contacting us using the details in the “Who we are” section above.

Changes

Wiisichong Importation may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes means you accept the updated policy.